Frequently Asked Questions
Everything you need to know about your FK fashion experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7 business days of receipt.
How do I find the right size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our brand-specific charts for the perfect fit.
What payment methods do you accept?
FK accepts all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we can no longer make changes.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.